UXcentric

We are a user experience consultancy and design digital solutions based on user insights and feedback to optimise your customer experience and unlock your revenue potential.

We design digital solutions based on user insights and feedback to optimise your customer experience and unlock your revenue potential.

Our tried and tested user-centred approach draws on years of experience in human factors, psychology, ergonomics, user research, UX design and usability testing.

Taking a holistic view of your customer's journey, we cover all potential digital touchpoints, including web, mobile, self-service systems, and in-car interfaces.

We have a 3 step process to achieve success:

1. User Research to identify customer requirements
2. Design and Prototype to meet those requirements with innovative, technical solutions and create representative models
3. Testing with real users to validate the design and suggest improvements

We’ve worked with market leading companies in different sectors. Following this process leads to higher customer retention & spend and increased user satisfaction & productivity.

We also offer Design Sprints, a consolidated, collaborative process to solve problems in a single week. It’s ideal for solving business-critical issues, creating new digital products and improving functionality. It removes barriers and reduces development time significantly.

Designed by Google Ventures and has been utilised by brands such as Uber, Nike and Air BnB. It enables businesses to focus, prioritise and make informed decisions, before committing to expensive development.

WE'D LOVE TO HEAR FROM YOU
A short conversation could transform your business.